My stay at rotana was truly great. The staff all over (room service, reception, 360, bar on four) were very friendly, inviting, responsive and helpful. My room was great with an amazing view. Thank you

موظفي الحجز ممتاز. خدمة صف السيارات ممتازين. موظفي الاستقبال ممتازين. موظفي بوفيه الفطور: حمدي، شيف خالد، شيف كريم، شيف منير جميعهم ممتازين. طلبت تركيب شطاف للحمام و تم بسرعة بدون تأخير. اجراءات التفتيش و الأمان عالية. ‏Excellent booking staff. Valet parking is excellent. The reception staff is excellent. Breakfast buffet staff: Hamdi, Chef Khaled, Chef Karim, Chef Munir are all excellent. I requested the installation of a WC shower and it was done quickly without delay. Inspection and security procedures are high.

I stayed in Rotana for 3 months, i can say that this is by far one of the best hotels i have been all over the world and definitely the best in Jordan. The staff are super friendly and professional at the same time. The food at all the restaurants are amazing especially in Restaurant “Three-Sixty” because there is Chef Hamdi that always makes sure the food is served to the highest standards and always takes feedback on what the guests like more so he can create more variety of food from our feedback, his food is the yummiest and always satisfying our food craving.Mr. Jamil is the resturant Manager as i guess since he is always in a suit. He is there to make sure everything is going smoothly and we are having an amazing dining experience. He down-to-earth personality is what makes you feel at home and he is always smiling and welcoming the guests in the best way to the point i felt like i knew this man since a long time. Everything was perfect “, the food, the VIEW, i capitalized the view since it is WOW. You see all of amman from your bed. And the customer service, room service and cleaning service are super fast to answer and resolve any concern you have. I love Farah from the customer service department, shes always smiling even if i dont see her in person but you can feel her positive energy over the phone.

please accept my sincere thanks! my English is very poor but your employee named Tamara gave me so much help! every time she is very kind to me.because of her kindnesses i will come back to jordan i reserve your hotel again

Thank you dear Khaled, dear Batool, and Chef Eiyad at the breakfast lounge, you made my day everyday

My stay at Rotana Amman Hotel was nothing short of amazing! The service was outstanding, the room was luxurious, and the views were breathtaking. Every detail was perfect, from the stunning decor to the delicious food. The staff made me feel like royalty. I couldn’t have asked for a better experience—highly recommend this hotel! Special Thanks for Chef Eyad, Ms. Ameera Hamdan, and Rotana Staff

I was given a smoking room, even though I had requested a non-smoking room. There were strong smells of marijuana and smoke on the floor where I stayed, and the staff were uncooperative. The towels were dirty and of poor quality. Additionally, the TV kept turning on every 10 minutes, which was very annoying.

Special thanks to hamza from the reception..and a very special thanks for khaled from the reservation team..they made my stay a joyfull and a blessing one..perfect staff 🫡

Every thing was perfect except the WiFi, the connection to the WiFi was weak in room 2510 and interrupted too many times

“This property exceeded all expectations! Immaculately clean, beautifully designed, and located in a prime area. The staff was incredibly attentive and made the stay even more enjoyable. Highly recommended for anyone seeking comfort and quality!”