Mr Mubarak the hotel manager is super professional, warm personality, he goes beyond any expectation to make you feel very comfortable, Nisreen and Basel from reception desk, remember this names , as they are closer to angels than human

The staff were very friendly and they gave us everything we need in fast time. Very clean and tidy with great access to one of the best beaches and alot of activities. The place is cozy and rooms are big

I Highly recommend the Amwaj Rotana Dubai. You can check out a video tour of the suite on my Instagram g_johnston_hanssen. Photos will not do it justice. We will miss the staff, they felt like home away from home. Front Office Assistant Director Mostafa in particular was very helpful & went out of his way daily to help us. He upgraded us to a suite when he heard my daughter & I felt nervous travelling alone. He checked in daily & treated us to a private car service & lunch. The hotel staff especially Ibrahim went out of their way to assist us & were very attentive. The food was exceptional especially the Japanese restaurant, it was our favourite. The hotel was particularly very clean & staff were always so pleasant from the cleaners to the reception. The location is lovely & vibrant & the hotel is conveniently located across from a beautiful beach JBR. Counting down the days we can return again. Thank you 🙏 Gráinne & Hannah-Autumn

We stayed at this hotel during our family trip, and it was a wonderful experience in every way! The location was excellent, close to tourist attractions, making our travels easy. The rooms were spacious, clean, and comfortable, equipped with everything a family needs. The breakfast was diverse and delicious, with options for everyone. The facilities, such as the swimming pool and children’s play area, added a fun touch. The staff was friendly and helpful, providing excellent service with professionalism. The overall atmosphere was peaceful and safe, making our stay even more relaxing. We highly recommend this hotel for families looking for a pleasant and comfortable stay.

Special thanks to our room service person Atif, and reseptionist Bassel. Room was always clean and tidy. Service overall was excellent. Only minus was that sunny time at pool was short.

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Me and my wife spend our Christmas's holiday in this excellent place from 2008. We were convinced to repeat our stay in this hotel by the high quality services and assistance we got from the beginning and the wonderful location.

We had a late flight and were exhausted when we had arrived. The staff at the reception was so kind and upgraded our room for free with a better view and a big bad for our child. We are grateful to everyone in this hotel. Felt like home from home. ❤️❤️❤️

My 8 year old son and I stayed for 7 nights on an All Inclusive Dine-Around package in a Sea Front View Room with Balcony overlooking the Ain Wheel, located in the fabulous JBR (Jumeirah Beach Residence). Check-in was a bit slow as our room wasn't ready. We waited just over an hour before we could finally get into our room. Our room was situated on the 6th floor. It was very clean, spacious, and had two comfortable queen size beds. The room was modern looking. The bathroom was nice, although the shower was located inside the bath. I've stayed in many 5* hotels around the world, and this is the first one not to have a separate shower. The hotel has 2 swimming pools. The main swimming pool has an all round depth of 1.5m. If like me, who is 5ft 6", couldn't stand up with my feet on the floor. I had to tip toe along. There is also a kids pool which has an all round depth of 0.9m under a canopy to protect kids from direct sunlight. For the foodies out there, a choice of 4 restaurants to choose from. Horizon, which serves buffet breakfast, buffet lunch and buffet dinner. Rosso which serves Italian Cuisine. JB's Gastropub, which serves traditional American and British food and Benihana, which serves American and Japanese food. Apart from Horizon, all other restaurants require a reservation. The All Inclusive Dine-Around package only gives you a set menu to choose from, which I personally didn't like. My favourite place to eat was Horizon, as I found it had more options to choose from. Again, on the All Inclusive Dine-Around package, you are only allowed certain drinks which are shown on the various menus. In my opinion, the staff are the stand out people of the hotel. They are so caring, friendly and polite. They can't do enough for you. I have to give a special mention to the following people: Atrium Lobby Lounge - Myatsu and Usha Concierge - Ajeesh and Alkesh Horizon - Amiri, Chan, Kamal, Oveto, Samir and Yamin Lobby / Reception - Ako and Dipesh Rosso - Moh Moh Security - Hamiduh Sundeck Pool - Dushan, Hassan and Omar To the other staff I had interaction with, a big thank you! Thank you for an overall relaxing holiday!

Hotel in a nice location although traffic was a constant challenge to get in and out with many taxis refusing to go there due to the traffic. The rooms were reasonable with a nice view with the world’s hardest beds. Slight challenge with the hotel thinking we only had three people in the room but extra towels came each day when we asked. Food at the various restaurants was reasonable but not amazing - breakfast at the buffet was a little like feeding time at the zoo. Also at peak times the waiting time for the three lifts serving the 25 floors was up to ten minutes. The staff were always friendly and helpful.